A franchisee shall maintain at least one conveniently located business office and
service center within county limits or an incorporated municipality within the county,
under the name in which it does business within the county. Consumers may make payments,
obtain information, return, pick up and exchange equipment, or conduct other business
regarding cable service at the business office. This business office shall be open
at minimum eight hours per day, Monday through Friday, and at least some weekend and/or
evening hours. The county may waive temporarily a franchisee's obligation to have
an office within the county if franchisee provides other methods for providing convenient
services to its customers. The county may fine a franchisee for violation of this
section $500.00 for each violation with each day of a continuing violation constituting
a separate violation.
(Ord. No. 02-18, § 2, 7-30-02)
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