§ 26-32. Service interruptions.  


Latest version.
  • (a)

    Intentional. The franchisee shall intentionally interrupt service only for good cause and for the shortest time possible. The franchisee shall use its best efforts to ensure that such interruptions shall occur during the least inconvenient times for subscribers that shall be the period between 1:00 a.m. and 6:00 a.m., if practicable. The franchisee shall maintain and make available to the county upon request a written log for all intentional service interruptions.

    (b)

    Notification to county. The franchisee shall notify the county immediately if a service interruption is major, i.e. affects 500 or more subscribers for a time period greater than three hours. The county may establish procedures for such notification after normal business hours. The county may fine a franchisee for violation of this section $100.00 for each violation with each day of a continuing violation constituting a separate violation.

(Ord. No. 02-18, § 2, 7-30-02)