§ 26-36. Alteration of service.

(a)

A franchisee shall comply with applicable law regarding re-tiering, restructuring a tier, or other alteration of service, including providing notice thereof to subscribers.

(b)

Negative option prohibited. Except as provided herein or under applicable law, no charge may be made for any service or product which the subscriber has not requested affirmatively by name, in a manner separate and apart from payment of the regular monthly bill, that the subscriber wishes to receive. A subscriber's request may be made orally or in writing, but it is the franchisee's burden to show that an affirmative request was made.

(c)

Within seven days of a subscriber's request, a franchisee shall fully block or scramble any channel that is not included within the services purchased by the subscriber so as to prevent signal bleed, at no cost to the subscriber.

(d)

The county may fine a franchisee for violation of this section $500.00 for each violation with each day of a continuing violation constituting a separate violation.

(Ord. No. 02-18, § 2, 7-30-02)